Effective Date: 06-12-2025
Thank you for visiting Thanjai Special. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website or make a purchase.
- Information We Collect
We may collect the following information:
A. Personal Information
- Name
- Phone number
- Email address
- Billing address and shipping address
B. Payment Information
Online payment details are processed securely through trusted payment gateways (such as PayU / UPI / Credit & Debit cards).
We do not store or have access to your complete card / UPI details.
C. Website Usage Information
- IP address
- Browser type
- Device type
- Pages visited and site activity (for analytics)
This information is collected using cookies, analytics tools and standard web technologies.
- How We Use Your Information
Your information may be used for:
- Processing and delivering your orders
- Customer service & support
- Sending order updates, shipping alerts or account information
- Improving our website design, products and user experience
- Sending promotional emails or offers (only if you subscribe)
We do not sell, trade or rent your personal data to any third party.
- Cookies
Our website uses cookies to:
- Personalize your browsing experience
- Store cart and checkout data
- Track website performance and analytics
You can disable cookies in your browser settings if you prefer.
- Third-Party Services
We may use secure third-party services for:
- Payments (PayU / Payment Gateway)
- Delivery & logistics partners
- Website analytics (Google Analytics / Meta Pixel)
These services have their own privacy policies, and we recommend reviewing them separately.
- Data Storage & Security
We protect your personal data using:
- SSL encryption
- Secure servers
- Restricted data access
- Industry-standard safety methods
However, no online platform can guarantee 100% security. We request you to keep your login details confidential.
- Email & SMS Communication
You may receive:
- Order confirmations
- Shipping updates
- Support messages
- Promotional content (optional)
You may unsubscribe anytime from promotional emails or SMS.
- Sharing of Information
We may share certain information with:
- Delivery partners (for order fulfilment)
- Payment gateways (for secure transactions)
- Support or customer service providers
We never sell or share your personal details for marketing without your consent.
- Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
- Legal Compliance
We may disclose personal data if required:
- To comply with legal obligations
- To protect safety, security or rights
- To prevent fraud or misuse
- Policy Changes
We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.
- Contact Us
For any questions about this Privacy Policy, data removal or user rights, please contact:
Thanjai Special
Email: thanjaispecial.com@gmail.com
Phone: +91 9884289081
Website: thanjaispecial.com
Address:
No 23, Pambatti street, East Gate, Thanjavur – 613001
No 167, Nedumaran Street, Janaki Nagar, Valasaravakkam, Chennai – 600087